Questions about Morta knives
All the questions you have about Morta knives are here!
Can we visit the workshop ?
Yes. We gladly welcome you from Monday through Saturday from 2 p.m. to 6 p.m. in September to June and to 7 p.m. in July and August.
You will discover our unfiltered work environment: noise, dust and good spirits. Nothing is staged or orchestrated. One of us will give you a presentation of the material, the extraction techniques and the different product models here.
What are the differences between the steels ?
- The stainless steel is cut in Thiers at one of our partners. It is a steel (Sandvik 14c28n) of very good quality with a remarkable cutting edge and a tried and tested cutting ability.
- As-forged steel (the famous carbon steel 90mcv8) is hand-forged. It is an excellent steel that has a good track record. As it is a carbon filled steel, the blade will acquire a patina over time. If it is not cleaned after use on food for instance, it will rust on the surface. These blades are often intended for people who like steels that bear the marks of time and usage and require a minimum of care.
- The Damascus blades are made from two different steels, RWL34 and PMC27. These steels are obtained by spring steel metallurgy, which after the revelation process produces random patterns for the nicest effect. This Damascus steel cuts well and the blades are stainless. No particular precaution is required.
How do i look after my Morta knife ?
With a bit of common sense and lots of love 😉
Avoid submerging your knife. For added safety, simply avoid the handle coming into contact with water, because like wood or horn, Morta is a natural material that does not like water.
You can rub a little beeswax over the handle to brighten up its colour subtleties. Place a drop of oil in the mechanism if necessary. But generally speaking, normal use requires nothing in particular in terms of care.
How do i sharpen my Morta knife ?
Ideally you should use a sharpening stone, but you can also use a whetstone or any other technique with which you are familiar. To help you, we recorded a short demonstration video on sharpening.
THE BLADE OF MY KNIFE IS BECOMING OXIDIZED. IS THIS NORMAL?
In all likelihood this is a Morta knife as forged. As stated above in our care instructions, the blade is not in stainless steel. It is actually a carbon steel forged by traditional methods, so the blade will acquire a patina over time. If it is not cleaned after use on food for instance, it will rust on the surface.
To remove the excess oxidization, you can clean the marks with a bit of 000 steel wool and some toothpaste. Your blade will quickly look as new again, with fresh breath too! 😉
However, after further use, the blade will once again take on a brown colour to nicest effect that will develop as you continue using your Morta.
Where is my order ?
We demand 5 to 15 days lead time to ship your order.
In fact, if you order a knife that we have already finished it can be shipped within 48 hours, sometimes even before. But if your order concerns a knife that we propose on the website but don’t have in stock, we then require the lead time of 5 to 15 days.
In certain exceptional cases, like after being featured on TV for instance, the lead times may be significantly extended. In such cases, we will never fail to so inform our customers.
If you have a deadline (birthday for example), don’t hesitate to contact us directly to find out the availability of a particular knife. We will make the necessary effort to deliver you before your deadline.
What are your delivery lead times ?
As explained above, that depends on models and whether we have the necessary parts to make your Morta knife. Generally speaking, the knives are all available in the workshop, so you should count a few days for receipt at your home or workplace.
Are the knives guaranteed ?
Yes. Unconditionally. If you encounter any kind of problem with your Morta knife, don’t hesitate to return it to us and we will gladly repair it.
Where can i see your knives ?
On the website www.couteaux-morta.com or in our workshop in Saint-André-des-Eaux (44).
We do not have retailers. (apart from the restaurant La Mare aux Oiseaux in Saint Joachim, in Brière).
Where can I find the promotional codes ?
If you find them please let us know, because we believe there has never been any promotional code for Morta knives 😉
Do you take students on internships or work placements ?
We cruelly and chronically lack time. Taking on an intern or trainee demands patience and time that we don’t have unfortunately. So we cannot organize internships or work placements for the moment.
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